Frequently Asked Questions
Frequently Asked Questions
How to fix video file preview issue (.mp4)
Posted by Sakari Heinonen (M-Files) on 04 May 2018 04:51 PM

In the latest versions of M-files 2018 Desktop, there is an issue in media file preview;  video files, such as .mp4 ori .avi files, play not play correctly in the preview window.

This issue can be fixed by setting Windows Media player as the Windows default program to play video files.


This setting can be found here:  Control Panel\All Control Panel Items\Default Programs\Set Default Programs

Select windows Media Player > Set this program as default


Last edited: May 4th, 2018
M-Files Customer Support Team,

(4 vote(s))
This article was helpful
This article was not helpful

Help Desk Software by Kayako case