Frequently Asked Questions
Frequently Asked Questions: M-Files
What M-Files Version Can I Install With an Expired License?
Posted by Rami Aalto (M-Files) on 20 July 2018 01:43 PM

Customer's license works with M-Files major releases (e.g. 11.0, 12.0) and minor releases (e.g. 11.3, 10.2) that has been released during the subscription period. Also, it works with the patch builds (SR's and other "bug fix" releases) of the major and minor releases as long as their subscription was valid during the initial public release. The release dates can be found here:

M-Files release history and new version roll-out plan.pdf 

 

Example A: In order to upgrade to any major release (e.g. 11.0, 12.0) or to any minor release (e.g. 11.3, 10.2) customer needs to have a valid subscription at the time of release.

Example B: If customer's subscription ended in March 11th 2016, they are entitled to latest M-Files 2015.1 release because its main release was published in October 2015.

Example C: If customer's subscription ended in November 3rd 2016, they are entitled to latest M-Files 2015.3 release because its main release was published in October 2016.

Example D: If customer has 10.0.3911.10 in use (i.e. they have had valid subscription when it was released), they are also able to upgrade to all future 10.0.3911.x versions even their subscription had expired right after 10.0.3911.10 release date.

 

M-Files Online is entirely subscription based, so that is an exception to the rule.


M-Files Customer Support

 

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