Frequently Asked Questions
Frequently Asked Questions: M-Files
Missing headers and footers in Word document preview
Posted by Rami Aalto (M-Files) on 12 November 2018 11:01 AM

Microsoft Word has a feature that can be confusing if it is used without realizing it: hiding whitespace.

Hiding the whitespace in a Word document hides headers and footers in a document. If that document is saved to an M-Files document vault, the preview through views shows the document without the whitespace. However, if the document is viewed from search results, the preview is generated to pdf format and that does not hide the whitespace. So it might seem like the document is malfunctioning even though the real culprit is the hidden whitespace in Word.

The fix? Open the document in Word and double-click either the top of the first page or the transition between pages to show the whitespace again. Then save the document and the situation is fixed.

Whitespace screenshot

 



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