Frequently Asked Questions
Frequently Asked Questions
HTML to PDF Conversion Tool
Posted by Devansh Parekh (M-Files) on 31 January 2019 07:47 PM

HTML to PDF Conversion Tool Fix


If this function is not working you want to check a few things first. 

  • Navigate to "C:\Program Files\M-Files\19.3.7411.0\Client" and reinstall the PDFX7SA_sm.exe
  • Restart the machine and see if the problem still exists

If this still doesn't work then make sure your default internet browser is set to Internet Explorer. This has been a fix in the past.

  • Navigate to Settings. You can get there from the Start menu.
  • Select System.
  • Click Default apps in the left pane.
  • Click Microsoft Edge under the "Web browser" heading. If there's a different default browser, you'll see that program's icon under "Web browser" instead.
  • Select the new browser (ex: Internet Explorer) in the menu that pops up.





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