Frequently Asked Questions
Frequently Asked Questions
Collecting Android ADB Logs
Posted by Joey Stewart (M-Files) on 25 April 2019 07:56 PM

Enabling Developer Options on your Android device gives you a few more advanced settings. Other than making these additional settings visible, it will not make any changes to your device.

Step 1: Visit your device’s Settings app and select About Phone or About Tablet. It is typically the last one in the main Settings or if the Settings app is broken into sections, it might be in a tab like “General" or “Device”. In the “About” section, scroll down to the Build number - it’s typically the last one - and tap it 10 times until you see a message that says, “You are now a developer!”. Developer Options are now enabled. Tap the back button to leave the “About” page. The new Developer Options item will now be shown directly under or above “About Phone”.

Step 2: Capture a Bug Report. Reproduce the issue that you’re seeing. For example, complete the steps that cause M-Files to crash. After reproducing the issue, go into the main Settings app and select Developer Options. Tap Take Bug Report (you may need to toggle the “On" switch at the top first). After a few minutes, you will receive a prompt to email the bug report.

Note: If the 'Take Bug Report' option is disabled, please try enabling the USB Debugging option in Developer Options and try again.

Warning: USB Debugging should only be enabled when you need it. Leaving it enabled all the time is kind of a security risk for that this mode grants you high-level access to your device. Say if you connect your Android phone to a USB charging port in a public location, the port could use the USB access to your phone to access data on your phone or install malware. This could happen when and only when USB debugging mode is enabled.

To disable USB Debugging and other Developer Options when you don't need them, slide the switch at the top of the screen to OFF.

ReferenceHow To Enable Debugging Mode on Android (KingRoot)

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Android Version Walk-Throughs (click the images for a larger view):

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