Frequently Asked Questions
Frequently Asked Questions
M-Files Desktop Client Connection Issue After Update to version 19.5.7811.7
Posted by Favad Amir (M-Files) on 22 May 2019 06:16 PM

Issue:
There have been reported connection issues with errors when accessing M-Files after upgrading the M-Files Desktop Client to version 19.5.7811.7

Observerd Error Code:
"CoApplication.cpp, 1223, The parameter is incorrect. (CRemoteSettingsManager is associated with the vault "{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}".
Loading the settings from a different vault "{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}" is not allowed.) (0x80070057)"

Workaround:
To re-establish your cloud vault connection, click the M-Files icon on Windows taskbar. Choose "Settings" > "M-Files Desktop Settings". In "Document Vault Connections" double-click your cloud vault connection and re-select your document vault from "Vault on server:" drop down list. Select "Apply" > Select "OK" > Select "Close" and try accessing the vault again. 

Next steps:
Our development team is currently working to eliminate the need to perform these steps after an upgrade and anticipate a resolution in upcoming releases of the software.

(0 vote(s))
This article was helpful
This article was not helpful

Help Desk Software by Kayako case