Frequently Asked Questions: M-Files Server Administrator
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How to collect indexer logs
Posted by Mikko Punta (M-Files) on 14 June 2019 09:02 AM
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1. OverviewIn case you have issues related to indexing, indexing and indexing manager logs provides more information about the issue. Please send those logs to M-Files Support for further investigation.
2. SolutionLogging can be enabled with following server-side registry settings:
[HKEY_LOCAL_MACHINE\SOFTWARE\Motive\M-Files\<version>\Server\MFIndexer\Logging] "Enabled"=dword:00000000 "EnableVerboseLogging"=dword:00000000 "LogDir"="%TEMP%\MFilesLogs" "FlushIntervalInSeconds"=dword:0000000a "LogCategories"=dword:ffffffff [HKEY_LOCAL_MACHINE\SOFTWARE\Motive\M-Files\<version>\Server\MFIndexingManager\Logging]
"Enabled"=dword:00000000 "EnableVerboseLogging"=dword:00000000 "LogDir"="%TEMP%\MFilesLogs" "FlushIntervalInSeconds"=dword:0000000a "LogCategories"=dword:ffffffff Those keys are in the registry by default, to enable the logging just change Enabled and EnableVerboseLogging to 1, no need to restart M-Files Server service.
By default the location of log files is %TEMP%\MFilesLogs. (In test environment: C:\Windows\Temp\MFilesLogs.) Please note, that these keys are available onwards from version 12.0.6622.13.
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