Frequently Asked Questions
Frequently Asked Questions: M-Files Server Administrator
How to collect indexer logs
Posted by Mikko Punta (M-Files) on 14 June 2019 09:02 AM

1. Overview

In case you have issues related to indexing, indexing and indexing manager logs provides more information about the issue. Please send those logs to M-Files Support for further investigation.
 

2. Solution

Logging can be enabled with following server-side registry settings:

[HKEY_LOCAL_MACHINE\SOFTWARE\Motive\M-Files\<version>\Server\MFIndexer\Logging]
"Enabled"=dword:00000000
"EnableVerboseLogging"=dword:00000000
"LogDir"="%TEMP%\MFilesLogs"
"FlushIntervalInSeconds"=dword:0000000a
"LogCategories"=dword:ffffffff
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Motive\M-Files\<version>\Server\MFIndexingManager\Logging]
"Enabled"=dword:00000000
"EnableVerboseLogging"=dword:00000000
"LogDir"="%TEMP%\MFilesLogs"
"FlushIntervalInSeconds"=dword:0000000a
"LogCategories"=dword:ffffffff
 
Those keys are in the registry by default, to enable the logging just change Enabled and EnableVerboseLogging to 1, no need to restart M-Files Server service.
By default the location of log files is %TEMP%\MFilesLogs. (In test environment: C:\Windows\Temp\MFilesLogs.)
 
Please note, that these keys are available onwards from version 12.0.6622.13.
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