Frequently Asked Questions
Frequently Asked Questions
How to collect logs related to vault thorough optimization
Posted by Mikko Punta (M-Files) on 14 June 2019 12:37 PM

1 Overview

In case you have issues with 'Optimize Database (Thorough)', there are specific logs that can be enabled to provide more information about the issue. Please send those logs to M-Files Support for further investigation.

2 Solution

You can enable logs with these server-side registry settings:


By default the location of log files is %TEMP%\MFilesLogs. (In test environment: C:\Windows\Temp\MFilesLogs.)
Enabled and EnableVerboseLogging are set to 0 by default, change the values 1 to enable logging. No need to restart M-Files Server services.

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