Frequently Asked Questions
Frequently Asked Questions: M-Files Server Administrator
How to collect logs related to vault thorough optimization
Posted by Mikko Punta (M-Files) on 14 June 2019 12:37 PM

1 Overview

In case you have issues with 'Optimize Database (Thorough)', there are specific logs that can be enabled to provide more information about the issue. Please send those logs to M-Files Support for further investigation.

2 Solution

You can enable logs with these server-side registry settings:
 

[HKEY_LOCAL_MACHINE\SOFTWARE\Motive\M-Files\<ersion>\Server\MFServer\Logging]
"Enabled"=dword:00000001
"EnableVerboseLogging"=dword:00000001
"LogDir"="%TEMP%\MFilesLogs"
"FlushIntervalInSeconds"=dword:0000000a
"LogCategories"=dword:00000100


By default the location of log files is %TEMP%\MFilesLogs. (In test environment: C:\Windows\Temp\MFilesLogs.)
Enabled and EnableVerboseLogging are set to 0 by default, change the values 1 to enable logging. No need to restart M-Files Server services.

(0 vote(s))
This article was helpful
This article was not helpful

Help Desk Software by Kayako case