Frequently Asked Questions
Frequently Asked Questions: M-Files
Connection issue when trying to connect to Cached Replica Vault with M-Files Desktop client 19.7.8028.5
Posted by Sami Peltola (M-Files) on 17 September 2019 04:12 PM

We have identified an issue with M-Files Desktop client version 19.7.8028.5 that prevents accessing cached replica vaults. When a user with this Desktop client version tries to access cached replica vault, the user receives a following error message:

"This operation is not allowed for cached replica vaults."

The error message in Finnish: "Tämä toiminto ei ole sallittu välimuistireplikavarastoille."

How to resolve the issue (recommended solution):
We have created a fix to this issue that is included in M-Files 2018 Update 1908 (19.8.8114.7). The issue can be resolved by updating both replica server and M-Files server to M-Files 2018 Update 1908 (19.8.8114.7) or a newer version. Note: Both servers needs to be updated as replica server must be on same version as the actual M-Files server. This is recommended option to resolve the issue.

Alternative workaround:
If the server upgrade is not possible, then the issue can be alternatively resolved by adding the following registry keys in the client computer's registry (regedit.exe):

Registry key: HKEY_LOCAL_MACHINE\Software\Motive\M-Files\<version>\Client\FeatureFlags
Value name: F754_UserActionLog
Value type: REG_SZ
Value data: OFF

Registry key: HKEY_LOCAL_MACHINE\Software\Motive\M-Files\<version>\Client\FeatureFlags
Value name: F6632_DocumentComparison
Value type: REG_SZ
Value data: OFF

Note: The <version> refers to M-Files Desktop client's version number. This change becomes effective immediately after the registry key has been added.

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