External object type logging (onwards from version 19.7.8028.4)
Posted by Mikko Punta (M-Files) on 24 September 2019 01:30 PM
In case you have issues when refreshing external object type, you can enable logging for external object types to get more information about the problem. This can be done in M-Files Admin tools -> 'Advanced Vault Settings' -> 'Configurations' -> 'Connection to External Databases'. These settings are valid onwards from version 19.7.8028.4. In case you have older version, please check this article: https://support.m-files.com/index.php?/Knowledgebase/Article/View/259/0/external-object-type-logging
In M-Files Admin tools, select vault -> 'Configurations' -> 'Advanced Vault Settings' -> 'Configuration' -> 'Connection to External Databases', select Advanced-tab and add following JSON-code:
(loggingEnabledForExternalObjectTypes, this is the ID of external object type.)
Click 'Save'. Now check the Configuration-tab, it should look like this:
In case you still need help with the issue, please contact email@example.com and attach the logs.