Frequently Asked Questions
Frequently Asked Questions
Increasing Windows Event Log limits to store more events than the default
Posted by Rami Taipale (M-Files) on 27 September 2019 10:06 AM

1     Overview

Sometimes it is necessary to deliver Windows Event Logs to M-Files Support. These logs can help to determine the underlying cause of an issue with both the M-Files Desktop client and M-Files Server.

If the event log size is insufficient, overwrites may occur before relevant data exported from the Windows Event Log. To prevent overwrites, you can increase the maximum size of these event logs. This article describes how you can manually change the maximum size of e.g. Application log in the Windows Event Viewer.

2     Solution

On a target computer (client or server), navigate to Start > (Windows) Administrative Tools > Event Viewer. Navigate to Event Viewer tree > Windows Logs, right-click e.g. Application and select Properties. In the following "Log properties" window you should be able to change the maximum log size. Also make sure that Enable logging is selected. Click OK and you should have the new limit in use.

WindowsEventLogChangeLimit_1.png WindowsEventLogChangeLimit_2.png

In some environments it's also possible to adjust these values via Group Policy settings: Computer Configuration > Policies > Administrative Templates > Windows Components > Event Log Service. Edit Specify the maximum log file size setting.

More information: Getting Windows Event Logs for M-Files

Also notice that there is a separate Event Log inside M-Files and you can also adjust its maximum size.

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