Frequently Asked Questions
Frequently Asked Questions
Cannot save .pdf files from Chrome to M-Files using file save
Posted by Sakari Heinonen (M-Files) on 16 December 2019 10:56 AM

Overview

When saving a .pdf file directly from Chrome to M-Files, the file download in Chrome can fail and the file will not be imported into M-Files. However, when tried with Internet Explorer, it will save to M-Files with no problems.

Workaround

Here the small workaround, where you disable Chrome opening PDFs. When a PDF is viewed on a websiten then Acrobat Reader is automatically launched which views the PDF and users can then save the .pdf to M-Files drive with no problems.

Please find the below instructions:
- To set this up copy this into the Chrome address bar and hit enter: chrome://settings/content

Scroll down to “PDF Documents” Hit the arrow on the right:

- Then set the slide to turn on “Download PDF files instead of automatically opening them in Chrome”:


You can then close the Chrome tab and test it. Any PDF in Chrome should launch a separate Adobe Acrobat window now.

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