Frequently Asked Questions
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Frequently Asked Questions : M-Files > M-Files Server Administrator
Vault index data is redundant data, it is not absolutely necessary to back it up as it can be rebuilt. However, especially in large vaults, loss of index data will result in a demanding indexing operation, during which full text searches from the data (me...
Problem: Changing the user account or username to new login account with compliance kit or QMS creates an error stating "This operation is not allowed when the electronic signature and Compliance module mode is active." Similar error message can occur i...
As default, M-Files shows the display names of the values based on the built-in Users value list in the "Firstname Lastname" format, as shown in the attached screenshot. You can change the display name format by applying the following registry value in Wi...
If you encounter a problem in which the date format is not being observed in a concatenated property, here's what you can try: - Go to Settings > Time & Language > Change date and time formats. Make sure that "Short date" field has the desired format ...
When migrating an M-Files vault from Firebird to SQL, the below error may be encountered: _Status: Failed. Error: Migrating document vault "[vault name]" failed._ _Copying of database table "TRANSLATION_TID3_OT0_IW" failed._ _Unspecified error. (Uns...
FIREWALL SETTINGS FOR M-FILES SERVERS ►Incoming TCP/IP traffic from Client computers to port 2266 should be allowed Only applicable when using standard TCP/IP protocol For RPC over HTTPS allow incoming traffic to port 443 ►HTTP-traffic to port 8...
You can try increasing the default values of the following registry settings on the server if you are having timeout errors with your scripts Default value Registry Key HKEY_LOCAL_MACHINESOFTWAREMotiveM-FilesServerMFServer Value ...
Here is some code that can be used to import an Event_Log.xml file exported from M-Files Admin into SQL for a more in depth analysis. I've also provided a sample query at the end that will provide a count of Events by Hour which has been useful for find...
This knowledgebase article describes how to establish a connection between M-Files to an Oracle database. First, install Oracle's database drivers on the M-Files server computer. NOTE: M-FILES SERVER SERVICE MUST BE OFFLINE DURING THE DRIVER INSTALLATIO...
In M-Files 2018, when selecting a value from a dropdown on a metadata card, an additional empty line is created automatically. This is handy in most cases, but there are also circumstances in where you might want to disable this feature. HOW TO DO IT C...
APPLIES TO: * M-Files 9 * Microsoft SQL Server Express 2012 SYMPTOMS: It is possible, that the freshly installed Microsoft SQL Server 2012 Express edition [http://www.microsoft.com/en-us/sqlserver/editions/2012-editions/express.aspx] causes an erro...
The process of indexing metadata and file data of vault objects can be very memory intensive and can take an extended amount of time. It is not recommended to start a "Rebuild Full-Text Search Index" task during working hours. Small vaults can be indexed ...
In many - if not most - cases, when a disaster happens, it happens suddenly and unexpectedly, like a hard drive failure. Or someone might accidentally delete something that is not supposed to be deleted. However, there is a far less common, but very disas...
APPLIES TO: * M-Files 8 and above ADDITIONAL INFORMATION: If the metadata extended permissions are set on for the vault (see the properties of the Vault), you cannot set automatic permissions that are based on choice "Current User". In automatic pe...
If you experience an error stating "Conversion to searchable PDF failed. The input file could not be loaded, possibly due to a wrong format." whether this happens in the client side or on an automated operation such as a file scan, the most common resolut...
* Open M-Files Admin. * Expand the server node in the left-side tree view. * Expand the _Document Vaults _ * Right-click the vault of your choice and select PROPERTIES. * Open the _Advanced _ * Click the DEFINE… button under the _Use Microsoft...
Setting up the preview pane to always show at the bottom of the client on a system can be accomplished by setting the following configuration in Named Value Manager. Be cautious as this will lead to some visual metadata card configurations from loading pr...
If you have mail notifications enabled, M-Files server sends assignment notifications using assignment owner's email address by default.Some SMTP mail servers (in some cases Office 365 mail servers) are configured not to accept connections where the sende...
You have external file sources in M-Files and now some (or all) of those external files are deleted somehow? Have no fear, there is a method to the madness. And your files are safe. THIS IS WHAT HAPPENS * You have external file sources in M-Files and...
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