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Aug
2

We have identified an issue with M-Files Desktop client version 19.7.8028.5 that prevents accessing cached replica vaults. When a user with this Desktop client version tries to access cached replica vault, the user receives a following error message:

"This operation is not allowed for cached replica vaults."

The error message in Finnish: "Tämä toiminto ei ole sallittu välimuistireplikavarastoille."

The Workaround:
The issue can be resolved by adding the following registry keys in the client computer's registry (regedit.exe):

Registry key: HKEY_LOCAL_MACHINE\Software\Motive\M-Files\<version>\Client\FeatureFlags
Value name: F754_UserActionLog
Value type: REG_SZ
Value data: OFF

Registry key: HKEY_LOCAL_MACHINE\Software\Motive\M-Files\<version>\Client\FeatureFlags
Value name: F6632_DocumentComparison
Value type: REG_SZ
Value data: OFF

Note: The <version> refers to M-Files Desktop client's version number. This change becomes effective immediately after the registry key has been added.

We are in the process of creating a fix to this issue. We will update this post once the new M-Files version that inludes the fix has been released.


Help Desk Software by Kayako case